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General Terms and Conditions

1. Formation of Contract

With your order you deliver a binding offer at us to close a contract with you. By forwarding you a confirmation email or the with the delivery of the ordered commodity, we can accept this offer. First you will receive a confirmation of receipt via email to the email address indicated by you. A sales contract however, comes in effect only with the dispatch of our order confirmation via email or directly with the immediate delivery of your ordered commodity.

2. Payment Target

The payment target is 7 days.

3. Delivery

We send your order as fast as possible. In case of delays on our behalf we will inform you, if available over your email address. We are not responsible for delays caused by third parties.

4. Prices

Those prices apply which are represented on our website at the time of the order.

5. Value Added Tax (VAT)

The VAT-rate in Germany is 19%. In the case of supplies to countries of the European Union we charge 19% VAT likewise. In the event of supplies to countries outside of the European Union we sell free of VAT. Consider that you probably will have to pay VAT and customs on receipt. Please inform yourself about the import regulations of your country.

6. Instructions on withdrawal

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.

To exercise the right of withdrawal, you must inform us (Lunatic Kiteboarding, Dr.-Carl-Glaser-Str. 2c, 67292 Kirchheimbolanden, Deutschland, Tel.: +49 6352 7529490, Fax.: +49 3212 5862842, Email: i n f o @ l u n a t i c . e u) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

7. Warranty

In addition to the individual manufacturer’s warranties the national legal warranty claims remain effective. For example, end customers in Germany are entitled to a national legal warranty claim of two years from the date of purchase.

8. Reservation of Ownership

Until complete settlement of all claims against the customer the delivered goods shall remain our property.

9. Place of Venue and Applicable Law

Applicable law is the law of the Federal Republic of Germany. For end comsumers the laws of the Federal Republic of Germany are applicable as far as where they don't interfere with the laws of the country the end consumer is residing. As far as the customer is not end consumer, place of venue is Kaiserslautern, Germany.

10. Final Provision

Lunatic Kiteboarding expresses reservation to change these General Terms and Conditions at any time and without indication of reasons. By ordering you accept the General Terms and Conditions valid to the time of order.

State of June 13, 2014

Privacy

We appreciate your visit to our web pages and thank you for your interest in our products. The protection of your privacy and your personal data is important to us. Therefore we adhere strict to the rules of the Data Protection Acts.

In the following explanations we would like to inform you about how we ensure this protection and which data is raised for which purpose.

1. No Dissemination of Personal Data

We do not pass your personal data, address data or email address to third parties. For the distribution of your ordered commodity your address data and if appropriate your telephone or mobile phone number (very useful when delivery problems occur) are indicated on the parcel.

2. Diclosure, Revision, Disabling and Deletion of Data

In the context of the Federal Law for Data Protection you are entitled to initiate correction, revision, disabling, or deletion of your stored data. If legal, contractual, or taxational retention periods oppose the deletion, your stored data is disabled instead.

3. Anonymous Data Processing

In general the web server stores anonymous information transmitted by your web browser in log files. These are your computer's operating system, browser type and version, name of your internet provider, time of server inquiry, the web page that referred you to us (referrer URL) and the web pages you visited on our site. This data cannot be assigned to certain persons, i.e. you remain anonymous. A unification of this data with other data sources is not made.

4. Cookies

If your browser accepts cookies, our webshop may for example utilize them to store contents of your shopping cart. Cookies enable us to offer you more user-friendly, more effective, and safer contents. Cookies are small text files which your browser stores on your computer. Mainly these cookies are session cookies. Session cookies are deleted automatically when you close your browser. Cookies cause no damage on your computer and do not contain viruses.

5. Newsletter

If you subscribe to our newsletter system, we only need a valid email address from you. In the process of registration our system sends you an email with an activation link where you are asked to confirm the entry. This way we ensure that you are actually the owner of the indicated email address and that you comply with the receipt of our newsletters. You may recall the storage of your email address as well as its use for the dispatch of newsletters to you at any time.

State of December 8, 2017

Security Advice

Kitesurfing cannot be learned without qualified instruction! Attempting to learn kitesurfing on your own will seriously endanger yourself and others. In your own interest please learn kitesurfing with a professional instructor.


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